The MCP is new approach to out of hospital health and care services. It has been developed to ensure that our care systems work together to meet the future needs of the local population and deliver the effective, seamless care that the people of Sunderland deserve.
We want your views
Between 8 November and 13 December 2017, engagement will focus on gathering feedback from the public, and stakeholders representing the public on the plans presented in the prospectus. The full version can be downloaded using the links below or you can read the summary document.
You can get involved by:
Completing a survey: Access this online or Contact 0191 217 2803 to request a paper version of the survey.
Attend an event on: 30th November 2017 (6 – 8pm) / 1st December 2017 (2 – 4pm)
Hold a focus group: We are keen to hear from groups who work with people who may face barriers in giving their views
Email us: SUNCCG.firstname.lastname@example.org
Call us on: 0191 217 2803
What is a Multi-Specialty Community Provider?
Here in Sunderland, we provide a wide range of healthcare services. Strengthening the links between community-based health and working with social care providers is the best way to protect local services, deliver better outcomes for patients and improving access to services in the future.
To secure the joining up of services to date, and to ensure more and more services are joined up in the future, NHS Sunderland Clinical Commissioning Group (CCG) is now investigating the best way of creating a Multi-Specialty Community Provider (MCP).
The aim is to improve the quality and efficiency of out of hospital services through the sharing of resources, records, data and information. Instead of being passed from one service to another and telling your story numerous times, the CCG would like a wider range of services to work together to provide the community with a more efficient, joined up system of care.
The MCP will be a community based organisation. Its success, in part, will be based on the development of strong local relationships with, and trust from, the community it serves.
It will incorporate mental as well as physical health services, and will be expected to work with social care and public health services, wherever this makes sense and adds value. Following ongoing service reviews it may also expand to incorporate some services that are currently based in hospitals, such as some outpatient clinics or some care for frail and older people. It is likely to include:
- Community nursing
- Urgent care (non-life threatening cases where the patient needs to be seen the same day)
- Ambulatory care (emergency care that can be treated without an admission to hospital)
- Some outpatient appointments
- Therapies (such as physiotherapy and occupational therapy)
- Rehabilitation services (support to help people remain as independent as possible)
- Community bed based services (short stay beds to support patients as they work towards returning to their own homes and preventing them needing an admission to hospital)
- Enhanced care in care homes (to improve quality of life, healthcare and health planning for people living in care homes)
- Mental health, learning disabilities and autism
Each GP practice can decide how they wish to become involved with the MCP – either by signing an agreement about how they will work together, or moving the practice to become part of the MCP. For the MCP to work, we need to have GP practices involved.
The purpose of the MCP is to ensure that our care system is fit to meet patients’ future needs, delivering the effective, efficient and seamless care that the local population deserves. To achieve this it must work towards a service which focuses on:
- Improving care quality including safety, clinical effectiveness and patient experience
- Improving health and wellbeing
- Creating a more sustainable health and care system
What will the MCP do?
The proposed MCP model is made up of four key elements. Whilst some of these elements are already in the early stages of implementation thanks to the All Together Better programme, the MCP model will bring about closer integration at every level.
More effective prevention – where appropriate, patients will be given more control over managing their own care. Bringing health and care together in one coordinated response will give providers a deeper understanding of the links between health and wellbeing in an individual. In many cases this approach could avoid long term treatment and life-long dependency on health and social care.
Focusing more closely on area and community – All Together Better has demonstrated the importance of better coordination of care across teams and organisations. When community based care and recovery teams work with GPs they have access to more information and can benefit from each other’s skills and experience and understanding of the person needing the support. This means they can take a more proactive approach to healthcare where the patient’s social and emotional needs are taken into account when considering medical needs.
A focus on maintaining the patient’s stability and preventing escalation to more hospital based care by making greater use of community and voluntary services. The All Together Better programme has already increased the number of community-based care and support services for many higher risk patients. This has resulted in fewer emergency admissions and A&E attendances for the targeted patients and a reduction in delayed transfers of care and fewer permanent admissions to care homes across the population.
The new Recovery at Home hub, a 24/7 multi-agency service, which has been created to offer alternatives to hospital admission. This hub is used when patients are at real risk of serious decline in their condition and/or being admitted as an emergency to hospital.
Improvements are being made at General Practice through Enhanced Primary Care, such as making GP appointments available at evening and weekends and better links between a General Practice and a Care Home and older people community nurses, so the staff in the home are able to work more closely with one or two Practices and the Practice can give a better level of support to the home as a result.
We have two dedicated events for you to share your views on the MCP.
Please register your space by clicking on the links above or call 01915128458 and a member of the team will register your place. Light refreshments will be provided