Nationally it is reported that there are currently around 1.2 million wheelchair users in the UK; two thirds of them are regular users. Many wheelchair users face delays in getting their chair with 70% waiting more than 3 months, 30% waiting in excess of six months and 15% waiting more than 12 months.
At the September 2019 meeting of All Together Better (ATB) Programme 3 (P3) board, it was agreed to review options for changing the current model and method of delivery to ensure a sustainable service for the patients of Sunderland going forward.
To help inform the service delivery, a range of engagement activities were held with service users, staff, and stakeholders. The below report summarises these activities.